SLCE - ZA de Kergouaran - 56607 CAUDAN - FRANCE

Measurement of Customer Satisfaction    Sir, Madam,in order to measure the satisfaction of our customers, we seek your comments. Your contact details : • Company : • Name of respondent : • Office : • Mail Address : • Phone Number : (*) If you have any question about data confidentiality, please look at the legal notices on the SLCE website.. Your Rating : Excellent Good Passable Insufficient Not Concerned  COMMERCIAL RESPONSIVENESS  Reception and phone conversations  Response time  Proposed delivery time  Proposed price  PRODUCTS - DELIVERY  Respect for delivery time  Condition of packaging when received  Does the delivery conform to order  (quantity, dimensions,...)  Technical documentation  AFTER-SALES SERVICE  Relationship skills of your respondents  Treatment of your complaints and response time  Training by our technicians during servicing  MANAGEMENT OF POSSIBLE FAULT  Level of ability to react  Level of satisfaction experienced  SATISFACTION  What is your overall satisfaction level with our services ? Yes No Not Concerned  Additional Questions  If you need to order another desalinator, would you choose one from the SLCE range ?  Are you prepared to recommend SLCE to your partners ? Your Observations : • Are there any other aspects which we could improve ? Thank you for having taken the time to complete the form. Gwénaël BIHANNIC Quality Service g.bihannic@slce.net

Direct Contact: + 33 297 838 888 - Mail : info@slce.net

Création & Développement : Tactik-System 2007